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Roxbourne Medical Centre

Helping You Manage Your Health

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Specialist Clinic


(Minimum 48 hours notice)


To avoid serious errors from occuring we do not take requests over the phone. ( However special arrangements can be made via reception for the housebound or infirm)

If you need to take medication on a regular basis, your doctor will authorise a repeat prescription. To order a repeat prescription:

  • You can hand the right-hand side of your prescription in at reception
  • You can post in your request, along with a stamped addressed envelope for its return. In this case, please ensure that you make your request well in advance, allow approximately 7 days for its return
  • You can fax your requests on 0208 422 3911 OR 
  • Book Online using Patient Access:

We also have an arrangement with some of the local pharmacies for collection. Please inquire from our receptionists who will be help to give you a list of participating pharmacies.

 All authorised repeat prescriptions should be ready for collection 48 hours later (excluding weekends and Bank Holidays).

Electronic Prescription Service – now available

This practice is now able to offer the Electronic Prescription Service, so if you nominate a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.

If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don’t need a computer to do this.


This will not affect the way that you order / request prescriptions.

Benefits for you

·     If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with less chance of it getting lost.

·     Nearly all pharmacies will be connected to the service, so you will be able to get your medicines from any pharmacy you choose – whether it’s near home, work or the shops.

·     You may not have to wait as long for your prescription items, as often there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.


What happens if I do not wish to use the service?

Nothing- you will continue to get paper prescriptions as you do now.

More information

A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices website. You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.

More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at